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2018 WC FAQ — Answers to All Your Questions

Whether it's betting, bonuses, payments, security, or your account — you'll find the answers here. If you can't find what you're looking for, our support team is always on hand.

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Account & Registration

To open an account at 2018 WC, you need an active email address or Bangladeshi mobile number, a strong password, and you must be at least 18 years old. Registration is free — no credit card or advance payment required. Your account is activated once you verify your email or SMS after signing up.

No. Under 2018 WC policy, only one account is permitted per mobile number and email address. Creating multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. For your own protection and that of your household, please use a single account only.

Standard registration verification is instant. However, higher-value withdrawals may require identity verification (KYC), which typically takes 24 to 48 hours. Submitting accurate information and clear photos will speed up the process.

Click the "Forgot Password?" link on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent immediately. Setting a new password takes under 3 minutes. Make sure your password is at least 8 characters long and includes at least one uppercase letter and one number.

To close your account, send an email to support@2018wc.app. Make sure to withdraw any remaining balance before closure. As part of our responsible gaming commitment, we also offer temporary suspension or permanent account closure upon request.
Deposits & Withdrawals

2018 WC supports Bangladesh's most popular mobile banking methods — Mobile Pay, Nagad, and Rocket. Bank transfers and select cryptocurrencies are also accepted. Minimum deposit starts at just ৳500 BDT.

Deposits via Mobile Pay, Nagad, or Rocket are usually credited within 5 minutes. Bank transfers may take 1–3 business days. If your deposit hasn't arrived after 30 minutes, contact support with your transaction ID.

Mobile banking withdrawals are typically processed within 24 hours. VIP members enjoy even faster turnaround. First-time withdrawals may require identity verification. The minimum withdrawal amount is BDT 500.

2018 WC does not charge withdrawal fees. However, your mobile banking operator or bank may apply their own fees — this is outside 2018 WC's control. Visit the payment page for full details.

Yes. If a deposit fails, the amount is typically returned to its original source within 24 hours. If it isn't, email support@2018wc.app with your transaction ID and screenshots and we'll investigate and resolve it promptly.
Bonuses & Offers

New members receive a 100% welcome bonus on their first deposit — deposit ৳1,000 BDT and get another ৳1,000 BDT in bonus funds. Daily login bonuses are also available during your first week after registration. Visit the Bonus page for full details.

Bonuses cannot be withdrawn directly — you must first meet the required wagering conditions. For example, a ৳1,000 BDT bonus with a 5x wagering requirement means you need to place ৳5,000 BDT in bets. Once the conditions are met, the bonus automatically becomes withdrawable.

Free spins are awarded for use on specific slot games. After logging in, go to the Bonus section to see which games your free spins can be used on. They typically expire within 7 days, so make sure to use them in time.

Find your personal referral link in your account dashboard. Share it with a friend — once they register and make their first deposit, you'll receive a referral bonus. Each account can refer up to 10 people.
Betting & Games

2018 WC offers betting on 30+ sports, including cricket, football, tennis, badminton, and basketball. Live and pre-match betting is available for Bangladesh cricket team matches, IPL, BPL, and all World Cup fixtures.

Live betting lets you place bets on real-time odds while a match is in progress. Odds shift every moment, so quick decisions matter. Log in and head to the "Live Betting" section to see all ongoing matches and their current odds.

Generally, bets cannot be cancelled once confirmed. However, in some cases you can use the "Cash Out" feature to settle your bet — partially or in full — before the match ends. If the cash out option is available, it will appear on your bet slip.

Yes. If a match is completely cancelled or abandoned, the full stake is refunded. Partially played matches are settled in accordance with our Terms & Conditions. Visit our Terms & Conditions page for more details.

Log in and head to the Jackpot section, where you'll find a range of slot games including progressive jackpots. Simply place the required bet on any game and you're automatically entered into the jackpot pool. The jackpot can be won on any spin.
Security & Privacy

Yes. 2018 WC is internationally licensed and uses 256-bit SSL encryption. All transactions and personal data are fully encrypted, and our servers undergo regular security audits.

No. 2018 WC never shares your information with third parties for advertising purposes. Data is only used to a limited extent for payment processing and legal compliance. For full details, please visit our Privacy Policy page.

Go to Account Settings and enable 2FA under the "Security" tab. An OTP will be sent to your mobile — enter the code to activate it. From that point on, every login will trigger a verification code to your mobile number. This is the strongest layer of protection for your account.

Change your password immediately and enable 2FA. Then notify us at support@2018wc.app. Our security team will investigate and follow up with you within 24 hours. Never share your password with anyone to keep your account safe.

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For a faster resolution: Have your transaction ID and screenshots ready before contacting support.

Security Tips: After logging in, close your browser and never share your password with anyone.

Support hours: Our live chat support is available 24 hours a day, 7 days a week.

Don't miss out on bonuses: Log in every day to claim your daily bonus — check the login page for details.

Contact Support

If you can't find an answer to your question, reach out to our support team directly.

support@2018wc.app

Useful Pages

Bonus Offers Betting Guide VIP Program Jackpot Games Match Odds Responsible Gaming Privacy Policy Terms & Conditions

Quick Info

Minimum Deposit ৳500 BDT
Minimum Withdrawal ৳500 BDT
Welcome Bonus 100%
Live Support 24/7
Minimum Age 18+

Why choose 2018 WC?

The trusted choice of millions of Bangladeshi players — here's why.

Instant Payments
Deposit in minutes via Mobile Pay, Nagad, or Rocket. Withdrawals are processed just as quickly — no waiting around.
Safe & Licensed
Secured with an international license and 256-bit SSL encryption. Your personal information and funds are fully protected.
Great Bonuses
From a 100% welcome bonus to daily cashback, free spins, and referral rewards — fresh offers every day.
24/7 Bangla Support
Talk to our support team in Bangla. Whether it's live chat or email, we'll resolve your issue quickly.
Massive Jackpot Pool
Progressive jackpots give you the chance to win crores on any spin. Thousands of players take part every day.
VIP Benefits
Play regularly and climb the VIP tiers — unlock exclusive bonuses, faster withdrawals, and a dedicated personal account manager.
Get Started Now

Still have questions? Join us directly

Sign up at 2018 WC and claim a 100% welcome bonus. Whatever you need, our support team is always here to help.

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